Privacy Policy

Last Updated: November 5, 2025

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Book appointments: Name, email address, phone number, health information relevant to sessions
• Subscribe to our newsletter: Email address, name
• Contact us: Name, email address, phone number, message content
• Join Sacred Circle Membership: Name, email address, payment information
• Complete intake forms: Health history, goals, preferences, and other session-related information

Information Collected Automatically

When you visit our website, we may automatically collect:

• Usage data: Pages visited, time spent on pages, links clicked
• Device information: IP address, browser type, operating system
• Cookies and tracking technologies: Small data files stored on your device (see Cookies section below)

2. How We Use Your Information

We use your information to:

• Provide services: Schedule and conduct sessions, send session confirmations and reminders
• Communicate with you: Respond to inquiries, send newsletters, provide updates about services
• Process payments: Handle transactions for sessions, memberships, and products
• Improve our services: Analyze website usage, understand client needs, enhance user experience
• Comply with legal obligations: Maintain records as required by law, respond to legal requests
• Protect our rights: Prevent fraud, enforce our terms of service, ensure safety

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers

We use trusted third-party services to help operate our business:

• Acuity Scheduling: Appointment scheduling and calendar management
• Email service providers: Newsletter delivery and email communications
• Payment processors: Secure payment processing (Stripe, PayPal, or similar)
• Website hosting and infrastructure: Website hosting, security, and performance (GoDaddy, Cloudflare)
• Analytics services: Google Analytics or similar for website usage analysis

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Rowan Wellness, our clients, or others.

Business Transfers

If Rowan Wellness is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

How We Use Cookies

• Essential cookies: Required for website functionality (e.g., remembering your session)
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Preference cookies: Remember your settings and preferences

Your Cookie Choices

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and hosting infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with services
• Comply with legal obligations (e.g., tax records, healthcare documentation)
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out of Communications

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Do Not Track

Some browsers have “Do Not Track” features. Our website does not currently respond to Do Not Track signals.

Data Portability

You can request a copy of your personal information in a structured, commonly used format.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information below.

10. International Users

Our services are based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy on our website with a new “Last Updated” date
• Sending an email notification (for material changes)

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

---

© 2025 Rowan Wellness. All rights reserved.